Dealer Support & Resources
For more information on becoming a Battenfeld Dealer or Authorized Dealer, complete the Battenfeld New Dealer Request
Sales Representative Groups
|Proactive Sales & Marketing NE, LLC
Phone: (800) 851-8354
| The Giesecke Company
Phone: (281) 350-0197
|Bruce Odle & Associates
Great Lakes Territory
Phone: (573) 875-5246
|Proactive Sales and Marketing
Phone: (931) 490-7951
|H&G Marketing NE
New England Territory
Phone: (518) 583-9963
| H&G Marketing West
Phone: (720) 851-5127
Terms & Conditions of Sale
Battenfeld Technologies has moved to a “case pack” system for our finished goods. Our case pack quantities will help us and our customers with shipping and receiving efficiencies. We will only deliver case packaged items in their case pack quantities - orders for quantities outside of case pack quantities can no longer be accepted. Our price lists have been updated to note quantity changes.
Ownership passes to customer when carrier accepts and signs for shipment. Damage or shortages must be reported to carrier and claims must be filed through carrier.
Battenfeld Technologies, Inc. Reserves the right to use its designated carriers on all shipments.
Battenfeld will drop ship to your customer at your request. The minimum for each order at one time to one location is $2,000.
Backorders will ship once they are made available, unless purchase orders state otherwise. Battenfeld pays freight on backorders originating from qualified invoices.
All shortages must be reported to Battenfeld within 10 days of receipt or shipment.
All returns require a return authorization number from Battenfeld.
All Battenfeld products have a one-year warranty against manufacturer’s defects. Defective products may be repaired or
replaced solely at the discretion of Battenfeld Technologies, Inc.
If product received is not in resalable condition, it may be returned for exchange.
If requested, Battenfeld will send materials that would enable the products to be resold (for example: bags, header cards, labels, etc.).