Dealer Support & Resources
For more information on becoming a Battenfeld Dealer or Authorized Dealer, complete the Battenfeld New Dealer Request
Sales Representative Groups
1 |
Proactive Sales & Marketing NE, LLC North-Midwest Territory Phone: (800) 851-8354 donhanson@proactivesales.org |
4 |
The Giesecke Company South-Midwest Territory Phone: (281) 350-0197 lammyers@aol.com |
2 |
Bruce Odle & Associates Great Lakes Territory Phone: (573) 875-5246 blmay@odle.biz |
5 |
Proactive Sales and Marketing Southeast Territory Phone: (931) 490-7951 ProActiveS@aol.com |
3 |
H&G Marketing NE New England Territory Phone: (518) 583-9963 jackley@hgreps.com |
6 |
H&G Marketing West West Territory Phone: (720) 851-5127 tmezeske@hgreps.com |
Terms & Conditions of Sale
CASE PACKS
Battenfeld Technologies has moved to a “case pack” system for our finished goods. Our case pack
quantities will help us and our customers with shipping and receiving efficiencies. We will only deliver case packaged items in
their case pack quantities - orders for quantities outside of case pack quantities can no longer be accepted. Our price lists have
been updated to note quantity changes.
FREIGHT CLAIMS
Ownership passes to customer when carrier accepts and signs for shipment. Damage or shortages must
be reported to carrier and claims must be filed through carrier.
SHIPPING
Battenfeld Technologies, Inc. Reserves the right to use its designated carriers on all shipments.
DROP SHIPPING
Battenfeld will drop ship to your customer at your request. The minimum for each order at one time to
one location is $2,000.
BACKORDERS
Backorders will ship once they are made available, unless purchase orders state otherwise. Battenfeld pays
freight on backorders originating from qualified invoices.
SHORTAGES
All shortages must be reported to Battenfeld within 10 days of receipt or shipment.
RETURNS
All returns require a return authorization number from Battenfeld.
All Battenfeld products have a one-year warranty against manufacturer’s defects. Defective products may be repaired or
replaced solely at the discretion of Battenfeld Technologies, Inc.
If product received is not in resalable condition, it may be returned for exchange.
If requested, Battenfeld will send materials
that would enable the products to be resold (for example: bags, header cards, labels, etc.).
